London | New York | Perth


Our Work

High performing businesses require high performance brands delivered through original thinking. And work that's creative, challenging, credible and lasting. We don't work to a formula because different companies require different thinking. How can we help your brand deliver the performance you need?



 

Brand
Strategy

Producing a lucid strategy is not an end in itself. It's the outcome that counts. A robust brand strategy works like a road map, helping you to position your business for success.

Customer
Experience

Your customer’s experience is shaped by everything from product purchase, service and after-care, as well as complaints handling. Each contact is an opportunity to shape a positive experience.

Employee
Experience

An employee's experience is brought to life through your approach to recruitment, induction, performance reviews, career opportunities and working environment. Shaping a positive employee experience has far-reaching benefits.

Identity &
Communications

Effective design and writing is vital for getting the right message across to every audience with clarity, consistency and impact. Whether it's an identity, literature, a corporate report, a website or a complete environment, we apply the same rigorous creative thinking.

 
 
 
 
 

Identity & Communication

Brand creation
Brand identity
Naming
Creative platform
Brand mantras

Communications
Communication strategies
External and internal campaigns
Marketing literature
Corporate reporting
Websites

Brand Management
Launch planning
Internal training and workshops
Agency briefings
Brand guardianship
Policy development

Usually the most visible expression of any brand is the logo. It's a signature, the visual shorthand for the company and the banner under which it talks. So it's vital that any identity reflects and supports the business ambition at the heart of the brand.

We design in a way that brings your brand strategy to life across all your communication channels. We create, coach and manage through workshops, guidelines and training, helping everyone to deliver the brand consistently and with flair.

CREATIVE LAUNCH PAD
How might you evolve your brand look and feel? What opportunities are waiting to be discovered? How far can your visual identity stretch? In a short timeframe we provide you with a pad full of ideas to help you stimulate discussion and explore how you might challenge the status quo to evolve the brand look and feel.

Download pdf

Angel Trains Employee Experience
APU Brand Strategy Design and Communications Customer Experience Employee Experience
BG Group Design and Communications
BSI Brand Strategy Design and Communications Customer Experience
Cash Converters Brand Strategy Design and Communications Employee Experience
CMS Cameron McKenna Brand Strategy Customer Experience
Corus Construction Brand Strategy
Corus Group Employee Experience
Corus Rail Brand Strategy Design and Communications
Countryside Properties Brand Strategy Design and Communications Customer Experience
Edinburgh Forthside Brand Strategy Design and Communications Customer Experience
Grosvenor Brand Strategy
HBF Brand Strategy
Kingston Design and Communications
Lombard
Lovells Brand Strategy
Milk Development Council Brand Strategy Design and Communications
More Than Customer Experience Employee Experience
Parcelforce Brand Strategy
Preferred Hotels Group Brand Strategy
QCA Design and Communications
RBS Group Brand Strategy Design and Communications Employee Experience
Royal SunAlliance Employee Experience
Sage Brand Strategy
Sagentia Brand Strategy Design and Communications Customer Experience Employee Experience
Standard Life Brand Strategy Design and Communications Customer Experience
Standard Life Investments Brand Strategy Design and Communications Customer Experience Employee Experience
TLT Solicitors Brand Strategy Design and Communications
University of Kent Design and Communications
Vickers Brand Strategy Design and Communications
Wall Street Systems Design and Communications
Water Corporation Brand Strategy Design and Communications Customer Experience Employee Experience
Williams F1 Design and Communications